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Terms and condition



Welcome to Fuzom! By using our platform, you agree to comply with these terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Fuzom, you agree to be bound by these terms, our Privacy Policy, and any additional guidelines or rules posted on the platform.

2. Eligibility

You must be at least 18 years old to use Fuzom. By using the service, you represent that you meet this age requirement.

3. Account Registration

  • Users must register with accurate, complete information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any activity under your account is your responsibility.

4. Order Placement & Payment

  • Orders placed through Fuzom are subject to restaurant availability.

  • Prices, taxes, and delivery charges are displayed before checkout.

  • Payment must be completed through the available methods.

5. Delivery Policy

  • Delivery times are estimates; Fuzom is not liable for delays due to unforeseen circumstances.

  • Users must provide accurate delivery information.

6. Cancellations & Refunds

  • Order cancellations are subject to restaurant policy and Fuzom’s guidelines.

  • Refunds, if applicable, will be processed through the original payment method.

7. User Conduct

  • Users must not misuse the platform, post false information, or engage in fraudulent activity.

  • Any abusive, harmful, or illegal behavior may result in account suspension or termination.

8. Intellectual Property

  • All content on Fuzom, including logos, text, and images, is owned by Fuzom or its partners and is protected by law.

  • You may not reproduce, distribute, or modify any content without permission.

9. Limitation of Liability

Fuzom is not responsible for any direct or indirect losses arising from the use of the platform, including food quality, delivery delays, or third-party actions.

10. Changes to Terms

Fuzom reserves the right to update these terms at any time. Users will be notified of material changes via the app or email. Continued use of the platform constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws. Any disputes will be subject to the jurisdiction of local courts.