Order Cancellation by User

• Orders can be canceled before restaurant preparation for a full refund.

• Orders canceled after preparation starts may receive a partial refund based on restaurant policy.

Order Cancellation by Fuzom or Restaurant

• Fuzom or the restaurant may cancel orders due to unavailability of items, technical issues, or other unforeseen circumstances.

• A full refund will be issued in such cases.

Refund Timeline

• Approved refunds are processed to the original payment method within 3–7 business days.

Support

• For cancellations or refund queries, contact Fuzom support via the app or email.